October 21, 2024

Client Spotlight: Rapid Hose

Introducing Kerri and Tiago Da Silva, the powerhouse duo behind Rapid Hose, a leading B2B mobile franchise offering onsite hydraulic hose replacement services. Focused on construction, industrial, and manufacturing sectors, their service ensures minimal downtime when critical equipment fails. With a deep understanding of their industry, they’ve honed a business model built on speed, efficiency, and innovation.

Kerri and Tiago Da Silva, co-founders of Rapid Hose, smiling and wearing branded shirts.

Kerri and Tiago Da Silva, co-founders of Rapid Hose, lead the expansion of their franchise business in the mobile hydraulic service industry.

In this interview, Kerri and Tiago share their journey, from identifying a unique niche in the market to their decision to franchise with the guidance of SMB Franchise Advisors, positioning them for future growth.

SMB Franchise Advisors: In a few sentences, describe what your brand does and what your company is all about.

Kerri Da Silva, Rapid Hose: Rapid Hose is a B2B mobile service sector franchise for onsite hydraulic hose replacement. Rapid Hose provides a critical service to the construction, heavy equipment industrial and manufacturing sector.

SMB: What makes your service/product unique?

Tiago: Rapid Hose provides a critical emergency service that is vital to the operations of construction sites and industrial and manufacturing businesses. When a hydraulic hose busts on a piece of heavy equipment, the site is brought to a standstill costing time and money. The Rapid Hose technology provides an innovative platform to construction, heavy equipment rental and industrial businesses providing comprehensive field reports and dispatching abilities.

SMB: What inspired you to franchise your business?

Kerri: We identified the lack of franchise opportunities in our specific service-based industry and knew that our fully developed systems, proprietary software and strong brand presence would allow us to grow at scale.

SMB: Why did you partner with SMB Franchise Advisors?

Tiago: The SMB team is comprised of experts in each of the critical fields that are vital as you franchise your business. SMB guides you step-by-step through the process in a clear and delineated manner. It’s a resource-rich team available at your fingertips.  But most importantly, it is made up of wonderful individuals who support you every step of the way.

Tiago in a Rapid Hose uniform works on a hydraulic hose machine inside a service van.

Tiago begins to perform on-site hydraulic repairs.

SMB: How many units did you have before SMB? How many units have you grown to since partnering with SMB?

Kerri: We had 8 company owned units. Now, we have 10 company owned units. We haven’t sold any franchised units yet.

SMB: What are your long-term goals for your franchise? How big do you want to grow your brand?

Kerri: Our long-term goals include becoming one of the leading national franchises in the onsite hydraulic hose replacement industry realm.

SMB: What advice do you have for people looking to franchise?

Tiago: Find the right partners you trust.  Interview many people – who do you feel comfortable with? Go with them.