January 19, 2023

Client Spotlight – K9 Resorts

Get ready to dive into an exclusive Q&A below with Jason Parker, co-founder of K9 Resorts. Discover the incredible journey of this cutting-edge, five-star hotel for dogs. This interview is part of our ongoing SMB Client Spotlight series, bringing you the latest insights from our exceptional clients.

In a few sentences, can you describe what your brand does and what your company is all about?
K9 Resorts is a five-star hotel for dogs backed by a highly-researched, cutting-edge business model. Pair a luxurious experience for pets and owners with a premium product and pricing strategy, and you are left with a franchise opportunity that offers the availability to drive topline revenue and profitability in the business unmatched by any other competitor.

Why did you choose to franchise your business?
Unlike other facilities that offer an overwhelming range of add-on services and products, K9 Resorts is dedicated to delivering a core suite of services in an elite environment. Our advanced medical-grade facilities and world-class operating model are combined with a simple-to-learn, easy-to-run business, focusing on the highest-margin revenue streams to maximize profitability. We felt we had a business that was perfect for franchising and proved that over the past 12 years.

Why did you choose to partner with SMB Franchise Advisors?
In 2010, we knew a lot about business and the pet care industry, but we were new to franchising. We needed a coach to help us avoid making costly mistakes and lead us in the right direction. SMB became our coach, helped us launch our franchise program, and has been by our side every step of the way.

How many units did you have before SMB, and how have you grown following the partnership? Can you provide some details about your brand’s growth and development? Franchise growth in Q1 2023?
Before SMB, we had 1 corporate unit. Now, we have 25 open with an additional 112 franchises sold and under development.

What advice do you have for people looking to franchise?
Make sure you surround yourself with smart people who can help you grow. People buy franchises for a reason—it’s because they do not want to reinvent the wheel. If you have a successful business model, hire the experts to help you become a franchise.